We are currently shipping Australia wide only (no PO boxes). We offer a $12 flat shipping rate, which will be added to your total amount once completing an order.
Please allow up to 3-10 business days for your candle to be hand poured, safely packaged, and delivered to your doorstep. If there are any unforeseeable delays, you will be advised and kept up to date with the status of your order. For any urgent orders, please email firstname.lastname@example.org.
Returns and Refunds |
Refunds and returns will not be honoured if you change your mind about a purchase. In the case that an item/s are damaged, the entire package will need to be sent back to Sixth Avenue & Co for a thorough assessment. In this instance, contact us immediately via email and do not use the product.
Please ensure the correct delivery address has been entered when placing an order. If you have entered an incorrect address, please contact us immediately via email so we can amend your order. Sixth Avenue & Co are not responsible or liable for lost or stolen parcels. If you do not receive your order in the given delivery period, please contact us and we will follow up with our courier company.